Quest Newspapers Quest Newspapers use Gen3Media’s loyalty suite as a successful staff retention tool for newspaper deliverers. Quest Newspapers – Chris Franklin,Operations Manager Team Quest utilise the gCast Loyalty Suite as a staff retention tool for our paper deliverers. We have successfully engaged and retained our staff for longer by undertaking initiatives such as footy tipping competitions, and  raffles for prizes such as cameras, movie tickets and department store vouchers using points assigned for length of service and participation in surveys. Gen3Media provides Team Quest with a dedicated customer support representative to manage the program who works with our staff to ensure the very best outcome. We are constantly working to increase engagement levels and maintain the interest of our Team Quest members. With 1260 members and an open rate of 34% on Team Quest emails, using Loyalty Suite as a staff retention tool has proved a success.   < Prev   Next >